Terms & Conditions

Last updated: June 2026

 

This website is operated by Émilie Montréal. Throughout the site, the terms "we", "us" and "our" refer to Émilie Montréal. By visiting our website and/or purchasing products from us, you engage in our "Service" and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

We reserve the right to update, amend, or replace any part of these Terms of Service at any time by posting updates to our website. It is your responsibility to check this page periodically for changes.

1. ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province, territory, or state of residence, or that you have given us your consent to allow any of your minor dependents to use this website.

You may not use our products for any unlawful or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). The transmission of any worms, viruses, or any code of a destructive nature is strictly prohibited. A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.

3. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

4. MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

5. CONTRACT CELEBRATION AND ORDER ACCEPTANCE The presentation of products on our website does not constitute a legally binding offer; it is an invitation to order. When you click "Complete Order" or "Buy Now," you are making a binding offer to purchase the goods in your cart.

An order is only considered legally accepted, and a contract formed, when your payment is successfully processed and you receive an automated order confirmation email from us. We reserve the right to refuse or cancel any order at our sole discretion.

6. PRODUCTS, SERVICES, AND CUSTOMS DUTIES Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.

  • Shipping & Customs (DAP/DDU): All products are dispatched directly to the consumer from our international partner fulfillment warehouses. All orders destined for Canada are sent Delivered Duty Unpaid (DDU) / Delivered at Place (DAP). Any customs duties, import charges, or taxes that may apply upon arrival in the destination country are the sole responsibility of the customer.

  • Display Accuracy: We make every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be completely accurate.

7. ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

8. OPTIONAL THIRD-PARTY TOOLS We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

9. THIRD-PARTY LINKS Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

10. USER COMMENTS, FEEDBACK, AND SUBMISSIONS If you send certain specific submissions (such as contest entries) or creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to maintain any comments in confidence, pay compensation, or respond to any comments.

11. PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy, which is fully compliant with the European GDPR, Canadian PIPEDA, and Quebec's Law 25.

12. ERRORS, INACCURACIES, AND OMISSIONS Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

13. PROHIBITED USES In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

  • For any unlawful purpose or to solicit others to perform or participate in any unlawful acts.

  • To violate any international, federal, provincial, or local regulations, rules, or laws.

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

  • To submit false or misleading information or upload/transmit viruses or any other type of malicious code.

  • To collect or track the personal information of others or to circumvent the security features of the Service.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

14. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. You expressly agree that your use of, or inability to use, the service is at your sole risk.

To the maximum extent permitted by law, Émilie Montréal, our directors, officers, employees, or partners shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, or loss of data, arising from your use of any of the service or any products procured using the service.

15. INDEMNIFICATION You agree to indemnify, defend, and hold harmless Émilie Montréal, Shopify, and our affiliates, partners, officers, contractors, and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

16. SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

17. TERMINATION The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

18. ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us, superseding any prior agreements.


19. GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Portugal and the European Union. This choice of law does not deprive consumers residing in Canada of the mandatory protections afforded to them by Canadian federal law (PIPEDA) or provincial consumer protection legislation, such as the Quebec Consumer Protection Act.

20. CONTACT INFORMATION Questions about the Terms of Service should be sent to us at:

  • Business Name: Émilie Montréal

  • Registered Address: Rua Henrique Maia 76, 5450-146 Bornes de Aguiar, Portugal

  • Email: contact@emiliemontreal.com